The APS recommended fee for a standard 50-minute psychology session in Australia is $311.

Our standard session fee is $230 for Private, and Medicare sessions 50-minute duration.

NDIS session fee is $244.22 for a 60 minute session.

Psychology services are GST-free. Fees are paid by credit or with a debit card automatically on the morning of your appointment. Please note this is a semi-automated process using encrypted software. Your credit/debit card details are therefore required to engage. More information will be found in the online forms we ask you to complete prior to your first scheduled appointment.

696 Beaufort St Mount Lawley, WA 6050 & via Telehealth

Email: info@optimistic.au

Fax: 08 8432 2455

You do not need a referral to see a psychologist, however, if you talk to your GP they may help you by completing a Mental Health Care Plan (MHCP) under the Better Access Initiative (a longer GP appointment may be required). You will then be able to receive a Medicare rebate of approximately $93.35 per session for up to 10 sessions a year.

You will need to send your MHCP and referral letter to us via fax or email prior to your first appointment to claim. The letter should be dated and be directed to Optimistic Health and Wellbeing, 696 Beaufort St Mount Lawley, WA 6050.

You will need a re-referral from your GP after the 6th and 10th sessions.

Further information about Medicare and the Better Access to Mental Health Initiative can be found here:

https://psychology.org.au/psychology/medicare-rebates-psychological-services/medicare-faqs-for-the-public

If you plan to use private health insurance for your treatment, you do not need a referral. Private health insurers may provide rebates for psychology services.

You will need to confirm your level of cover with your insurance provider.

*You cannot claim a rebate from both Medicare and your private insurer.

Please specify whether or not you will be using private health insurance, a MHCP or NDIS funding.

Yes, depending on your situation and suitability.

This is a great way to access support if you are living regionally, too far to travel to us, and have limited transport options.

We can change your appointment to telehealth if unable to attend in person on your scheduled appointment day. We use an inbuilt telehealth function with encrypted software.

Yes, we do provide support to people who are plan managed or self-managed on an NDIS plan. Feel free to get in touch to see if we are the right fit for you.

All communication is via our email on info@optimistic.au

Communication can also be via text message, with reminders sent prior to your appointment to confirm.

Appointments may vary in length, however, typically will go for approximately 51 minutes.

Yes. Any information you disclose is treated confidentially and stored accordingly on an electronic software storage system. No information will be disclosed without your consent. However, we do need to provide routine updates to your GP if you are under a MHCP.

There are some legal limitations to confidentiality which will be explained in the consent forms and in your first session.

Providing sufficient notice will give us the chance to offer your appointment to someone else in need.

You must provide 48 hours’ notice to avoid the $115 flat cancellation fee. If notice of cancellation occurs on the day of your appointment you will be charged the full session fee.

Yes, Psychologists abide by the “Code of Ethics” unique to Psychologists.

No. We are not a crisis service and are unable to provide immediate support outside of our business hours. The following options are available for immediate help.

We recommend you put these into your phone, so they are immediately accessible if you ever need them.

In case of emergency, please call 000 or contact your nearest hospital emergency department.

Lifeline on 13 11 14

Suicide Call Back Service (1300 659 467)

24-hour Mental Health Emergency Response Line (MHERL) on 1300 555 788

More information and support can be found at Healthy WA – Mental Health & Emergency

Yes, we do offer board approved supervision for Provisional Psychologists undertaking the 4+2 and 5+1 pathway.

We also provide supervision for Registered Psychologists.